Internal Reference Number: FOI_8130
Date Request Received: 28/08/2024 00:00:00
Date Request Replied To: 05/09/2024 00:00:00
This response was sent via: By Email
Request Summary: IT systems
Request Category: Private Individuals
| Question Number 1: Digital Dictation ● Do you use Digital Dictation? If yes, could you please answer the following questions: ○ Name of the supplier & product? ○ How many user licences do you have? ○ What procurement method (if any) was used to obtain this system, i.e. what framework? ○ The contract start date? ○ The contract expiry date? ○ Total contract value? ○ Is the product integrated with PAS or EPR? ○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service? ○ What is the person(s) email and telephone number? ○ What would you like to see in this product that is currently not being delivered? | |
| Answer To Question 1: Name of the supplier & product? Big Hand - How many user licences do you have? 750 - What procurement method (if any) was used to obtain this system, i.e. what framework? NHS SBS Digital Dictation, Speech Recognition and Outsourced Transcription SBS/20/PC/SM/WCC/9423 - The contract start date? 01/04/2023 - The contract expiry date? 31/03/2025 - Total contract value? £70,500 - Is the product integrated with PAS or EPR? No - What is the name(s) and position(s) of the key internal stakeholder(s) for this service? Jon Burwell, Chief Digital Officer - What is the person(s) email and telephone number? jon.burwell@nhs.net - 01722 336262 - What would you like to see in this product that is currently not being delivered? N/A | |
| Question Number 2: Outsourced Transcription ● Do you use Outsourced Transcription? If yes, could you please answer the following questions: ○ Name of the supplier: ○ What procurement method (if any) was used to obtain this system, i.e. what framework: ○ The contract start date: ○ Volume of letters per month: ○ Total contract value: ○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service: ○ What is the person(s) email and telephone number: ○ What would you like to see in this product that is currently not being delivered: | |
| Answer To Question 2: N/A | |
| Question Number 3: Speech Recognition ● Do you use Speech Recognition? If yes, could you please answer the following questions: ○ Name of the supplier & product? ○ How many user licences do you have? ○ What procurement method (if any) was used to obtain this system, i.e. what framework? ○ The contract start date? ○ The contract expiry date? ○ Total contract value? ○ Is the product integrated with PAS or EPR? ○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service? ○ What is the person(s) email and telephone number? ○ What would you like to see in this product that is currently not being delivered? | |
| Answer To Question 3: - Name of the supplier & product? Nuance Dragon via Wellbeing under RIS contract - How many user licences do you have? 48 - What procurement method (if any) was used to obtain this system, i.e. what framework? QE Facilities - The contract start date? 1st July 2020 - The contract expiry date? 30th June 2027 - Total contract value? £47,520 - Is the product integrated with PAS or EPR? No - What is the name(s) and position(s) of the key internal stakeholder(s) for this service? Jon Burwell, Chief Information Officer - What is the person(s) email and telephone number? jon.burwell@nhs.net 01722 336262 - What would you like to see in this product that is currently not being delivered? N/A | |
| Question Number 4: Ambient AI Scribe ● Do you use AI-enabled Ambient Scribe? If yes, could you please answer the following questions: ○ Name of the supplier & product? ○ How many user licences do you have? ○ What procurement method (if any) was used to obtain this system, i.e. what framework? ○ The contract start date? ○ The contract expiry date? ○ Total contract value? ○ Is the product integrated with PAS or EPR? ○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service? ○ What is the person(s) email and telephone number? ○ What would you like to see in this product that is currently not being delivered? | |
| Answer To Question 4: N/A | |
| Question Number 5: Video Consultation ● Do you use Video Consultation? If yes, could you please answer the following questions: ○ Name of the supplier & product? ○ How many user licences do you have? ○ What procurement method (if any) was used to obtain this system, i.e. what framework? ○ The contract start date? ○ The contract expiry date? ○ Total contract value? ○ Is the product integrated with PAS or EPR? ○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service? ○ What is the person(s) email and telephone number? ○ What would you like to see in this product that is currently not being delivered? ○ How many user licences do you have? ○ What % of virtual/remote consultations are conducted using video vs telephone? | |
| Answer To Question 5: Name of the supplier & product? - Dr Doctor ICNH Ltd - How many user licences do you have? 1 (one) - What procurement method (if any) was used to obtain this system, i.e. what framework? Health Systems Support Framework ‘Digital and Remote Technology’ category - The contract start date? 01/04/2022 - The contract expiry date? 31/03/2025 - Total contract value? £171,651 - Is the product integrated with PAS or EPR? Not currently - What is the name(s) and position(s) of the key internal stakeholder(s) for this service? Jon Burwell, Chief Digital Officer - What is the person(s) email and telephone number? jon.burwell@nhs.net 01722 336262 - What would you like to see in this product that is currently not being delivered? N/A - What % of virtual/remote consultations are conducted using video vs telephone? From Jul 23 - Jul 24 = % ‘seen’ by telephone consultation on average was 18.64% and % ‘seen’ by video consultation on average was 0.87% | |
| Question Number 6: Health Information Systems What supplier(s) do you use for the following? ● PAS (Patient Administration System) ● EPR (Electronic Patient Record) ● eDMS (Electronic Document Management System) ● RIS (Radiology Information System) ● LIMS (Laboratory Information Management System) ● e-Correspondence (e.g. Docman) ● Hybrid Mail (e.g. Synertec) ● Patient Portal | |
| Answer To Question 6: - PAS (Patient Administration System): Dedalus - EPR (Electronic Patient Record): Dedalus - eDMS (Electronic Document Management System): Civica - RIS (Radiology Information System): Magentus - LIMS (Laboratory Information Management System): Dedalus - e-Correspondence (e.g. Docman): Dr Doctor - Hybrid Mail (e.g. Synertec): Synertec - Patient Portal: System C | |
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